Tool · Tickets

list_tickets

List the caller's support tickets, optionally filtered by status.

Read-onlyIdempotentscope read:tickets

Invoked over the MCP transport with a tools/call request naming this tool.

Authorization #

Requires a valid OAuth 2.1 bearer access_token whose grant includes the read:tickets scope — View your support tickets and conversation history. The broker resolves the caller from the token and returns only records the account owns.

Parameters #

statusnull · stringOptional

Response #

200 · application/json

ticketsarray<object>

idinteger

subjectstring

statusstring

One of: Open Answered Customer-Reply Awaiting reply Closed On Hold In Progress

prioritystring

created_atstring · null

updated_atstring · null